Trelica Terms & Policies
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Overview
User Terms
Master Subscription Agreement
Service Level Agreement
Security Practices
Third Party Sub-Processors
Privacy Policy
Backup Policy
Responsible Disclosure Policy
Minimum Requirements for using Trelica
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Overview
The following pages outline the terms, conditions and policies that govern your use of the Trelica website and our SaaS management application.
These terms apply to you if:
  • You're using the Trelica public website or any related subdomain
  • You're accessing the Trelica application as part of a free trial
  • You're accessing the Trelica application because an organisation that subscribes to Trelica's paid services invited you (this could be your employer or a company you supply)
These terms apply to Customers using the Trelica application as part of a free trial or a paid plan. Customers on a paid plan will be presented with an Order Form detailing the specific services they're subscribing to and the associated fees.
This document outlines the Trelica application availability / uptime commitments to Customers on a paid plan.

Policies

EU Standard Contractual Clauses

In addition to the data protection provisions of the Master Subscription Agreement, this supplementary option is available for Customers using Trelica's US hosting option and wishing to enter into a Data Processing Agreement ensuring compliance with Article 28(3) and (4) of Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation).
1) Download the PDF​
2) Enter your company details in the 'Data Exporter' section of Annex I.A
3) sign and send to [email protected] for countersignature.
Please note that these clauses are prescribed and standardised under GDPR and can not be modified.
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User Terms
Last modified 4mo ago
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Outline
User Terms
Master Subscription Agreement
Service Level Agreement
Security Practices
Third Party Sub-processors
Policies
EU Standard Contractual Clauses